Infinity's legacy of quality continues
I owned the original IT-8500 for six years and the Plus version is a worthy successor. Improved rollers, better body scanning, and upgraded upholstery. Infinity knows massage chairs and the IT-8500 Plus reflects decades of refinement. The S-Track follows my spine's curve perfectly. OSIM had it at a great price with free delivery.
Best for tall users
At 6'1" as a woman, finding a massage chair that doesn't cut my massage short is hard. The IT-8500 Plus has an extended track that reaches my entire back comfortably. The leg rest extends enough for my long legs too. The massage programs are well-designed and the decompression stretch is my absolute favorite feature.
The lumbar heat is exceptional
The IT-8500 Plus has the best lumbar heating I've experienced in any massage chair. It's not just warm - it's therapeutic warmth that penetrates into tight muscles. Combined with the roller work, my lower back feels like new after every session. The build quality is typically Infinity - solid and well-engineered.
Worth it for the decompression stretch alone
The spinal decompression stretch on the IT-8500 Plus is incredible. The chair grips your legs and upper body with airbags and gently stretches your spine. After years of compression from sitting at a desk, this feature alone justifies the purchase. Everything else - the rollers, heat, programs - is a bonus. Love this chair.
Solid, reliable, therapeutic
No gimmicks, no unnecessary bells and whistles - just a solid, well-built massage chair that delivers an excellent therapeutic massage. The IT-8500 Plus does what a massage chair should do, and it does it well. The programs are thoughtfully designed and the rollers are positioned accurately thanks to the body scan. Very satisfied.
Great massage, app could be better
The massage quality is easily 5 stars - deep, precise, and therapeutic. The only reason I'm giving 4 stars is the companion app is a bit clunky and slow to connect. Once connected it works fine, but the initial Bluetooth pairing can be frustrating. That said, the physical remote works perfectly and I mostly use that now. Chair itself is excellent.
Healthcare worker's essential recovery
12-hour shifts as an ER nurse destroy my back and legs. The IT-8500 Plus is my essential recovery tool - I come home, hit the recovery program, and 25 minutes later I feel human again. The calf compression and foot rollers are especially important for my constantly standing profession. OSIM shipped it fast and the delivery team was great.
Minnesota winters are better now
The combination of a cozy massage chair with lumbar heat and zero gravity has made Minnesota winters actually enjoyable. I come in from the cold, bundle into the IT-8500 Plus, and 20 minutes later I'm warm, relaxed, and pain-free. The heating element is powerful enough to warm up quickly even when I'm chilled to the bone.
Infinity brand trust well-earned
Third Infinity product and they haven't let me down. The IT-8500 Plus has their characteristic reliability and build quality. Nine months of daily use and everything works as well as day one. The S-Track curve follows my spine naturally and the roller pressure is consistent across all programs. If you want a chair that lasts, go Infinity.
My chronic migraine frequency has dropped
I get chronic migraines, largely triggered by neck and shoulder tension. Since using the IT-8500 Plus daily - specifically the upper body program - my migraine frequency has dropped from 4-5 per month to about 1-2. My neurologist says the consistent muscle relaxation is likely reducing trigger buildup. This chair has genuinely improved my quality of life.
Excellent chair, wish it had 4D
The IT-8500 Plus is a fantastic massage chair - well-built, therapeutic programs, great heat. My only wish is that it had 4D roller technology instead of the standard mechanism. The in-and-out depth adjustment of 4D would make this chair perfect. As it stands, it's still excellent and I use it happily every day. OSIM pricing was competitive.
Recovery from knee replacement surgery
Post knee replacement, my entire body was compensating and in pain. The IT-8500 Plus helped keep my back and hips from seizing up during recovery. The gentle leg compression helped with swelling too. My orthopedic surgeon was supportive of using it and noted my recovery was ahead of schedule. Grateful for this purchase.